First you enter your biz name, and credit card data.. ( your not charged until 15 days later )

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No support for ie6! Over to chrome..

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Here I am looking to modify my widget so that it would show the question input box instead of the list of user suggestions. This turns out to be a Major difference between the two apps. Uservoice only lets you have a list of top suggestions and the ability to add and vote on new suggestions. GetSatisfaction.com lets you do much more.

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Exploring the settings

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You enter your homepage url and it is loaded in the widget wizard…. Lets you see what your button will look like after you add the embed code to your site.

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Here is the option to allow anonymous actions. Very important. The single sign-on SSO looks like a nice feature.

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Moderation control. straight forward.

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You can see that I’m signed up for the $19 a month plan here… It gave me 15 days of free trial (  hope there are no surprises on my statement )

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I clicked “downgrade” to the free button and was happy that it was so easy.

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My downgrade reasoning…

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